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Privacy Policy

Privacy Policy

Effective Date: 9/02/25

Last Updated: 9/02/25

1. Introduction

Welcome to Kartaneer! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and purchase our problem-solving products.

By using our website, you agree to the terms outlined in this policy. If you do not agree, please refrain from using our services.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

When you make a purchase or interact with our site, we may collect:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely through third-party providers)

b. Non-Personal Information

We may automatically collect non-identifiable data, such as:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the website
  • Cookies and tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill orders
  • To provide customer support and respond to inquiries
  • To improve website functionality and user experience
  • To send updates, promotions, or marketing communications (you can opt-out anytime)
  • To ensure security and prevent fraudulent activities

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share data with:

  • Trusted third-party service providers (e.g., payment processors, shipping companies)
  • Legal authorities, if required by law to comply with legal obligations or protect our rights

5. Payment Security

We use secure third-party payment gateways (e.g., PayPal, Razorpay) to process transactions. We do not store your credit/debit card details.

6. Cookies and Tracking Technologies

We use cookies and similar tracking tools to enhance your browsing experience. You can manage your cookie preferences in your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to read their policies.

8. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information
  • Opt-out of marketing emails
  • Request data removal from our system (subject to legal obligations)

To exercise these rights, please contact us at customer.kartaneer.gmail.com.

9. Data Security

We take appropriate security measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission is 100% secure, so we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

11. Contact Us

For any questions or concerns about this Privacy Policy, contact us at:

📧 Email: customer.kartaneer.gmail.com 

Frequently asked questions

Here are some common questions about our company.

We offer Quality Products at your doorstep and we also help if you have any doubts or problems. 

You can reach our customer support team by emailing customer.kartaneer.gmail.com , calling +91 89569 59129.

We’re committed to providing prompt and effective solutions to ensure your satisfaction.

We offer a 5-day return policy for most of the our products. Items must be in their original condition, unused, and include the receipt or proof of purchase. Refunds are processed within 5-10 business days of receiving the returned item.